In a continuation of the European Aviation Centers’ precautionary measures of closing the airspaces after the volcanic ashes erupted in Iceland, EGYPTAIR has cancelled its flights bound the closed European airports today’s morning (April 17). In addition, EGYPTAIR has decided to use larger types of aircrafts to fly to the open airports in order to meet the increasing demand on these airports.
Captain Alaa Ashour, Chairman and CEO of EGYPTAIR Airlines announced that “EGYPTAIR is working hard to fly the customers to alternative European cities in which the airports are still operating normally. Further, the teams allover EGYPTAIR network are contacting the customers flying on EGYPTAIR’s European flights through Cairo International Airport and brief them on the situation in order to minimize the congestion at Cairo airport.”
Noteworthy that EGYPTAIR Call Center is now operating around the clock to answer the customers’ inquires. Customers in Egypt can call 1717 from any mobile in 090070000 from any land line. Moreover, EGYPTAIR Integrated Operation Center is following up with the volcanic ashes movement step by step in coordination with the European Navigation Centers.
Customers flying on EGYPTAIR flights to and from the European cities are kindly requested to revise their flights’ status through visiting EGYPTAIR website www.egyptair.com which is updated every five minutes.