Air Arabia, the first and largest low-cost carrier (LCC) in the Middle East and North Africa, announced that it has introduced a new online pre-booked baggage policy, enabling passengers to pay for only the baggage weight they need.
The new policy, effective for all tickets purchased on or after July 1, 2012, allows passengers when booking a flight with Air Arabia to pre-book a checked baggage weight allowance (20kg, 30kg or 40kg), with no limitation on the number of pieces.
Passengers who pre-book a 20kg checked baggage allowance will pay just AED10, while passengers booking 30kg will pay just AED20. Subject to availability, a 40kg checked baggage allowance can also be pre-booked for AED100. These rates, which are the lowest available in the market, apply to one way tickets and are inclusive of all applicable taxes. The airline also announced that it has raised its cabin baggage allowance from 7kg to 10kg.
“At Air Arabia, we place great importance on using customer feedback to identify new areas where we can make their flying experience a better one,” said Adel Ali, Group Chief Executive Officer, Air Arabia. “The newly designed and improved baggage policy offers great peace of mind for our customers. This move will enable our passengers to save even more when flying with Air Arabia, by only paying for the baggage allowance they need.”
Pre-booked baggage can be availed through all sales channels: airarabia.com, Air Arabia ticketing offices, call centres, and travel agents. Any booking made prior to July 1, 2012, will be unaffected.