A Hajj/Umrah tour and travel operator is facing a jail sentence after being convicted of fraud and violation of the UK legislation by the Birmingham Court.

Mr. Mughal, the complainant alleges that from start to finish, Hajj tour operator Mr. Saleem Malik of Embassy Express Limited was unable to back up his promises. He states that the customer service was shambolic, ineffective, inadequate, and unacceptable. All too often Mr. Mughal along with the travelling party was left in the lurch by the tour operator and was not provided with any guidance whatsoever. The tour operator was very rude and abusive to those Pilgrims who asked any questions about arrangements. This was meant to be a journey of a lifetime for Mr. Mughal and his wife, for which they paid the tour operator £5600 cash.

District Judge Sham Qureshi warned that the Hajj tour operator could be jailed for up to a year when he is sentenced at Birmingham Crown Court on August 17.

Member of House of Lords and patron of Association of British Hujjaj (Pilgrims) UK (ABH), Lord Ahmed of Rotherham highly commended the Birmingham Trading Standards efforts to ensure strict implementation of the rule of law. He said, “The verdict of the court is a breakthrough to help and protect vulnerable Hajj/Umrah Pilgrims and will send a strong message to other unscrupulous and rogue tour and travel operators that if they will continue their malpractice and widespread violation of UK legislation, they will face the same consequences.”

Association of British Hujjaj (Pilgrims) UK; a National Hajj/Umrah specific organisation has been campaigning tirelessly for more than a decade to highlight the plight of a large number of British Hajj/Umrah Pilgrims who have been suffering extreme hardship, difficulties, mental anguish, and exploitation at the hands of unscrupulous and rogue tour and travel operators.