On the eve of Arabian Travel Market, Saudi Arabia’s largest travel company, Al Tayyar Travel Group, is announcing a deal with JacTravel, the UK-based B2B wholesaler, best known for its extensive range of hotels online and inbound travel services, to provide it with an XML feed to its worldwide portfolio of over 10,000 contracted hotels.
Francis Dharmai, Head of Tourism – Al Tayyar Travel Group, said: “What we particularly like about JacTravel is its depth in key destinations, which means we will receive an excellent range of product at good rates and availability to compliment our current offering, and its evident focus on looking after customers, which really fits with our ethos.”
Mario Bodini, JacTravel’s President and Chief Commercial Officer, said: “I am absolutely delighted to be providing product and services to Al Tayyar. It is an extremely highly-regarded player in the Saudi Arabian market, handling arrangements for millions of overseas travellers a year and, like JacTravel, has built itself up from scratch over a period of more than three decades.”
In the past year both companies have been going from strength to strength. In 2012 Al Tayyar launched tourist charter flights from Saudi Arabia into various destinations including Sharm el-Sheikh and Dubai and it expanded into the hospitality sector— buying a 35% stake in Mothmerah, a company with seven hotels under construction adjacent to the Holy Mosque in Mecca. Later this year, it will start operating its own 12-seater private jet (Challenger 605) services for key VIPs and corporate clients.
In 2012, JacTravel was UKInbound’s Tour Operator of the Year; it won the Sunday Times Profit Track 100 Award for Customer Service and it has featured in several highly-regarded rankings of fast-growing businesses. Mario puts the recent success down to three main factors. First, a considerable investment in technology; second, a strategy of focusing on a number of hand-picked properties, each strong in its niche, rather than a blanket listing of every hotel in a destination and third, a drive to keep raising its level of customer support, with a focus on the core values of knowledge, responsiveness and imagination.