abu-dhabi-dutyfreeAirports Council International (ACI) announced the 2013 Airport Service Quality (ASQ) Survey results last week in Seoul, South Korea during the council’s annual general assembly.

Abu Dhabi International Airport (AUH) received the prestigious award of “Best Airport for the Middle East region”.

In Addition, Abu Dhabi International Airport was, once again, recertified for 2014 with the prestigious ASQ Assured Certification from Airport Council International (ACI). The certification is in recognition of the airport’s service quality management systems and the commitment of senior management to maintaining the highest service standards.

This certification for quality management provides Abu Dhabi international Airport with an opportunity to learn from peer comparison and benchmarking with ASQ best practice. It is testament of the airport’s commitment for implementing service quality management, and meeting our passenger’s expectations. The ASQ Assured Rating for 2013 was 87%.