VFS Global announced the launch of Portugal visa application services at the Schengen Centre at Wafi Mall in Dubai. Services for visa applicants from UAE for Portugal commenced on 02 July 2015.
People who wish to apply for Schengen visas to Portugal can now do this at two new centres managed by VFS Global – one in Dubai and one in Abu Dhabi. While VFS Global will accept visa applications, the Embassy will continue to make the assessment and decisions regarding all visas.
Ajit Alexander, COO – Middle East and Africa, VFS Global, commented, “We are delighted to announce the launch of the Portugal visa application process in Abu Dhabi and Dubai. Our aim has been to consistently offer a convenient visa application submission experience for UAE residents at all our centres. VFS Global started operations for the Government of Portugal in 2008, and now serves the client in 9 countries from 27 Visa Application Centres globally. We are honoured to extend the partnership to this region.”
The Centres in Abu Dhabi and Dubai will accept applications for visas to Portugal from applicants residing in the area. The service would attract a nominal service fee, payable at the Centre at the time of submitting applications. The Centre will remain open from 0900hrs to 1600hrs for enhanced convenience to applicants.
The key features of the Centre include:
- Priority facilitation for disabled, senior applicants and pregnant women
- Premium Lounge for comfortable and personalised service
- Professional staff with local language capability dedicated to handle visa queries and applications
- Automated queue governance for smooth flow of applicants, providing better crowd management
- Dedicated website for easy access to information including visa categories, requirements, check-list and applicable fees
- Dedicated call centres and email support to answer queries and status of application
- 100% secure handling of passports, documents and personal information
- In-VAC feedback kiosks and forms, and online feedback services for applicants to share their recommendations and feedback about the services
- SMS alerts for visa status update
- Door-step delivery of passports
- Dedicated visa enquiry desks in English and Arabic
Portugal Visa Application Centres
Address in Dubai: Wafi Mall, Level 2, Falcon, Phase 2, Umm Hurair 2, Dubai
Address in Abu Dhabi: Level 25, Shining Tower, King Khalid Bin Abdel Aziz, 26th Street, Adjacent to Khalidyah Mall, Abu Dhabi
Business hours: 0900hrs to 1700hrs (Sunday to Thursday)
Submission Timings: 0900hrs – 1500hrs| Sunday – Thursday (except declared holidays)
Document Collection: 0900hrs – 1600 hrs | Sunday – Thursday (except declared holidays)